Policy of Institut Rameau d'Or and Rituel Beauté
I. Information We Collect
We collect the following categories of personal information when you interact with us:
Identification Information: We collect information such as your name, first name, address, phone number, and email address when you make appointments or use our services.
Payment Information: If you make online payments, we collect the necessary information to process these transactions, such as credit card details or other payment
Health Information: In the course of our services, we may collect information about your health, medical history, and personal preferences to tailor our care to
Demographic Information: We may collect information about your age, gender, and other demographic characteristics to better understand our guests and personalize our services.
Profile Information: Our guests may share their profile information, including beauty preferences, details about their skin type, skin issues, and purchase history, so that we can customize our services to their individual needs.
Browsing Information: We collect browsing information, including browsing data, IP addresses, cookie information, and geolocation data (if you give us permission), to enhance your experience on our website and personalize our services based on your location.
II. How We Use Your Information
We use your personal information for the following purposes:
Service Provision: We use your information to provide you with high-quality aesthetic and massage services, including appointment scheduling, treatments, and follow-ups.
Payment Processing: We use your payment information to process transactions related to our services.
Experience Personalization: We use your beauty preferences and purchase history to personalize our product recommendations and enhance your shopping experience.
Communication: If you provide consent, we will send you product updates, special offers, and promotions via email or other communication methods.
Order Processing: We use your information to process your purchases, send order confirmations, and provide quality customer service.
Service Improvement: We use browsing data to understand how users interact with our website, allowing us to continuously improve our services and website.
Use of Payment Information: Your credit card number will not be used for payment of services unless you cancel or modify your appointment less than 48 hours before the scheduled time, in accordance with our cancellation policy.
We may share your personal information in the following situations:
Service Providers: We may share your information with our service providers such as massage therapists, estheticians, and software providers to efficiently provide our services.
Sharing with Payment Processing Partners: We share necessary information with our payment processing partners to securely process your transactions.
Legal Compliance: We may disclose your information if legally required or necessary to protect our rights, safety, or that of others.
Merger or Acquisition: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the involved party.
IV. Protection of Your Information
We take reasonable measures to protect your personal information from loss, theft, unauthorized access, disclosure, alteration, or destruction. This includes implementing appropriate security controls and training our staff to ensure the
security of your data. We use security protocols such as SSL encryption to secure online transactions.
You have certain rights regarding your personal information, including:
Right of Access: You have the right to request a copy of the personal information wehold about you.
Right of Rectification: You have the right to request correction of any inaccurate or incomplete information we hold.
Right of Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions.
Right to Object: You have the right to object to certain uses of your personal information.
VI. Cookies and Similar Technologies
VII. Changes to This Policy
Thank you for trusting Institut Rameau d'Or and Rituel Beauté to meet your beauty and wellness needs.