Shop terms and conditions Rituel Beauté
We warmly welcome you to the Rituel Beauté online store. By visiting the site and completing an online order, you agree to the following policies, terms and conditions:
Delivery policy
Provisional orders & invoice modification
Was an order created or modified on your behalf? If so, you will receive an email containing all the information as well as the link to a secure platform for payment. Note that any unpaid invoice within 15 days will be deleted. A provisional order does not constitute a layaway. Do not hesitate to contact us if you have any questions.
Delivery in Canada
Product orders can only be shipped to Canada. Express delivery for all orders. Free delivery is offered for all Canadian orders of $69 and more (before taxes), otherwise, a flat fee of $20 is applicable for delivery in Canada. Packages are shipped within 48 hours of receipt of the order. We carefully ship your beauty ritual from Monday to Friday (excluding Quebec and Canadian holidays), during our business hours. Delivery can take between 2 to 5 business days with Canada Post. Conditions beyond our control (bad weather, strikes, customs, peak periods, etc.) may cause additional delays for which we cannot be held responsible. Please refer directly to Canada Post for delayed delivery. If necessary, we will be happy to follow up your beauty ritual with you.
We take care of you! Receive custom samples with every order. All samples are carefully chosen by our team of skincare specialists to complement the products you have chosen, so you can discover and test new products to add to your skin ritual. Do not hesitate to contact us at info@rituel-beaute.ca for more information about your samples.
Institute order pick-up
Any order picked up in store will be delivered in a gift bag containing all the little extras usually given in orders shipped online. To avoid unnecessary travel, please wait to receive the email telling you that your beauty ritual is ready for pickup.